#My wooting dont work

1 messages · Page 1 of 1 (latest)

thorn edge
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My wooting went out in the middle of the game and doesn't go turn on anymore.

glad wyvernBOT
# thorn edge My wooting went out in the middle of the game and doesn't go turn on anymore.

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

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All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!

west cosmos
# thorn edge My wooting went out in the middle of the game and doesn't go turn on anymore.

To start, it's best to determine and check the state of the keyboard, as it may be in Restore mode or driver related.

To find out in Windows you can check Device manager.

How to open Device Manager

  1. Right click on the Start button in the taskbar
  2. Select "Device Manager"
  3. Select "View"
  4. Select "View by container"
  5. Look for the device

Can you check how your device is listed? It may have one of the following names:

  • Wooting (Two He / 60HE / UwU)
  • Wooting Restore
  • Not listed

Also, just to check, is your keyboard stock or has it been modified in any way (case swap, tape mod, etc)?

Image for reference

thorn edge
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So it is no longer displayed to me.

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LEDs don't work anymore.

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The keyboard is no longer working

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And it doesn't connect with Wootlity.

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I unplugged and i plugged in

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And then she went on and off on and off and after that didn't go on anymore.

west cosmos
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If you move the USB-C cable naer the port gently do you notice it flash on/off
might be a loose connection to the port/cable ?

thorn edge
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I really didn't tip any water on it or hit it. that's really random happened 5 minutes before it happened. the keyboard spun.

thorn edge
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I connected the keyboard to 2 PC.

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And that didn't help.

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I also changed the cable.

west cosmos
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Hmm, this could be due to a few things.

The best approach is to remove the module from the case and take some pictures of the entire PCB, including close-ups of the USB-C port area. Inspect the component for any visible issues. You might also apply a small amount of pressure to the USB-C port to check for a loose fit.

  • Note best to take these with as much light as possible and take a few pictures from different angles
  • ill include an example image below of the USB-C area
  • Video guide on how to remove the Module https://www.youtube.com/watch?v=wRVnK958Tdk

Following along in this tutorial to see how you can easily replace your Wooting 60HE PCB.
Did you break your 60HE PCB? Contact us over at social@wooting.io

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thorn edge
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I had a problem before that I ripped out the USB port from the pcb. But then I soldered that and it worked again.

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It may be it has something to do with it.

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I send you tommorow

west cosmos
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The 60HE ? or a differnt device ?

thorn edge
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60HE

west cosmos
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Yes, that might be a significant data point.

If you have soldering tools, do you have a multimeter?
as you can perform a continuity test on the test pads
V, G, D+, D-
to the USB points

thorn edge
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I go now sleep
Thank you for the help

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😁

west cosmos
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Same mate Good luck 🙂

thorn edge
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Thank you very much

thorn edge
west cosmos
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ok i think i spotted the issue

west cosmos
# thorn edge

The traces look pretty torn, so it doesn't seem like an easy fix.

Might be better off using a USB-C daughterboard and connecting to the test pads I am not sure about the clearance needed, but you might be able to get away with something like the image. Securing it so it doesn't move might be a challenge.
Link

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in the worst case we can offer replacement PCB pretty sure this would be full price around 80Eur

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Ohh there dose look like one Big point i overlooked

The FB1 Looks cracked if this is broken no power will be received by the keybaord
as its role is to filter unstable power

If you have a mutimeter best to check both ends if there is a connection but with the crack doesn't look good

thorn edge
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And a New pcb would Cost 80 euro

west cosmos
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Rough number (not including Shipping) and not sure regarding discount if this applys but if interested i can ask as i am not sure when it is heavily modded this way

thorn edge
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Can you please ask

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I have a repairstore. They would do it for 80 euros.

west cosmos
thorn edge
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What would be a good sign? so that it works again or there is a possibility that the keyboard still works

west cosmos
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It is pretty hard to say, the PCB looks pretty rough.

  • USB-C port pads look completely torn.

    • A repair on the USB-C would require a very advanced repair or the use of a daughter board like I showed, connecting the test pads instead as a makeshift solution.
  • Possible cracked FB1.

    • Would require resoldering a replacement, which is not too expensive as these cost a few cents.

Ultimately, it is up to you. It could be a fun project, but third-party repairs can be pretty pricey and might cost more than a replacement.

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Out of curiosity, what happened to the port in the first place that warranted resoldering?

thorn edge
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My brother wanted to open the PCB but tore out the USBC.

west cosmos
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ahh.. yea that would do it

thorn edge
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Better picur3s

west cosmos
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those pads are pretty much gone so soldering on a new Port would require connecting it to the Test pads instead all 4

thorn edge
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But it is possible to repair it.

west cosmos
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yea

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i would be interested to see the outcome