can anyone help with the payment? says there is an issue in the payment process

[grave leaf]

can anyone help with the payment? says there is an issue in the payment process

[red bison]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to [e-mail]
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel / refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Hub or by emailing [e-mail] directly!

[torn quiver]

you will need to reply to the received email for further abstinences with your order

[grave leaf]

I REPLIED TO THE EMAIL

I CHECKED WITH MY BANKS AND ALL MY CARDS ARE OKEY

I THINK IT IS FROM THE WOOTING?

[torn quiver]

if it is the email
[e-mail]
then you are good