Hey, i tried now many ways but when ever i want to update my wooting, it does not work. First things first i realised, on the SOCD video, the person had many different "firmware profiles". i tried to add the beta version but it never lets it add over. 2nd when i try to update it anyways, it starts from 3 of 7 and then it disconnects my wooting. after that it says, there was a error with the port.. any idea?
#Can't update SOCD
quartz locust
clever magnetBOT
Hey, i tried now many ways but when ever i want to update my wooting, it does no...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel / refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!
cinder ginkgo
quartz locust
fish, i did it step by step from the video. that means i used the beta io website
spare solar
fish, i did it step by step from the video. that means i used the beta io websit...
What browser are you using?
Try a different one, some browsers don't support the hardware thing they do
I know Firefox, Chrome, Brave do
quartz locust
i use chrome but i "kinda" solved it. now on the beta wootility io i have the newest beta firmware with SOCD but the normal wootility software overrides the beta one
gray ledge
i have been having this issue as well, it will get to step 3 of 7 then say it cant find the device, this is on all versions of wootility (desktop app, regular web app, and beta)
placid echo
i use chrome but i "kinda" solved it. now on the beta wootility io i have the ne...
any update on how to not have it override?
gray ledge
inspiration struck n i tried on another device (an m1 macbook in my case) and that seems to have worked, leading me to believe it is either an issue with the port or with windows, but id be more inclined to believe it was the port
quartz locust
any update on how to not have it override?
sadly no.. guess we have to wait for a stable firmware version once SOCD is out of beta