hey guys as title says the beta will not update for me to get SOCD. i have rappy snappy but no SOCD option.
#Beta not updating to new firmware
final summit
prisma ridgeBOT
hey guys as title says the beta will not update for me to get SOCD. i have rappy...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel / refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!
sinful fulcrum
in the Beta.wootility try the combation
Ctrl + Shift + R = To hard reset the webpage
final summit
tried that and nothing worked
sinful fulcrum
hmm try to revert back to the preivouse firmware then in the "Beta.wootility" prefrom a Firmware update
To revert back you can go to
Wootility > settings > updates > my devices > revert back 2.7.2
final summit
still not getting a new firmware update hmm
Wootility v4.7.0-beta (Web)
OS: Windows
Device: Wooting 60HE, v2.9.0-beta.0
sinful fulcrum
hmm..
Wootility V3.7.1-beta
Firmware 2.9.1-beta.0
is what i see in https://beta.wootility.io/ > settings > Updates
do you not see any optiones to update or that there is a new firmware?
final summit
it worked when i clicked your link
sinful fulcrum
