Alumaze60 discount

[knotty kelp]

Can't get the alumaze coupon to apply to checkout even though I have a 60HE+, what's up?

[split stone]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to [e-mail]
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel / refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Hub or by emailing [e-mail] directly!

[rare lintel]

You have to enter your e-mail first

[knotty kelp]

I am logged in at the shop checkout page and it shows my email, still can't apply. Am I missing something..?

[verbal sail]

check the Hub and go to "My Rewards"
to see if the coupon is listed

[knotty kelp]

Yeah, I have a coupon for the Alumaze and detachable cable in my account. Was only trying to use the alumaze one though.

[verbal sail]

In that case, it's best to send an email and mention something like

I have the coupon for "Alumaze 60" in my rewards but can't use it at checkout
for - "Alumaze60 - Concreate gray"