Issue with new firmware | Wooting | Page 1

vagrant dawn Jul 16, 2024, 6:20 AM

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I updated my wooting to the latest firmare (2.8.1) and noticed some weird issues earlier today. I am currently using the kbdfans switch pad, as well as the included wooting poron foam from my original assembly. When I updated the firmware earlier today, I noticed I was having issues with certain keys that wouldn't actuate anymore when set to 4.0 (they had worked previously with this setup), and was having issues in game with games such as valorant where when holding the D key, I couldn't walk right continuously. I tried some different setups, including removing the switch pad, tightening the screws as evenly as possible, etc. which improved it but didn't completely remedy the problems. I reverted the firmware (back to 2.7.2) and noticed that the problem seemed to be completely fixed. I am also now able to use the switch pad again without any issues. In game inputs work fine, rapid trigger works fine, and setting keys to 4.0mm works fine as well. I'm not sure what the reason for this is, but it seems interesting. I will try to recreate the issue and get a video to help.

atomic kestrelBOT Jul 16, 2024, 6:20 AM

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vagrant dawn I updated my wooting to the latest firmare (2.8.1) and noticed some weird issues...

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vagrant dawn Jul 16, 2024, 6:24 AM

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Just strafing back and forth here, d key stutters and doesn't work properly

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When I revert the firmware the x key works when set to 4.0

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And in game movement is the same as always

austere walrus Jul 16, 2024, 9:48 AM

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This sounds like a bit of a tricky case as it could be a few points to consider

To start would try to narrow i t down to see where the problem lies For example
Keyboard > System > Game

Checking the keyboard
you can enable the RGB effect "RT-Display" and this will show when the switch is detected as pressed Gree and red on release

To Enable the RGB effect “RT-Display” you can use one of the Two Methods
Method one:
importing the already created "(Test Profile) RT-Display" profile into wootility

Copy the Code: d1c508f2450941b50a9c33b0468d5a20b5bc
Click the "Import Profile" Button which can be found on the left side of wootility
Select the newly imported Profile

Method Two:
To manually create or enable the effect, you can do the following:

Select the "Color" Tab
Under Effect layers, add or change the current effect to RT-Display
For better visibility set Base Brightness to 0%
Example image

**Checking the system **
Try to see if the key is detected out of the game i recommend the site https://config.qmk.fm/#/test
and see if the if the switchs works

The game or other games
If the problem is isolated to just the game or games and the other steps seem fine, then it is a bit odd as to why it would treat the keyboard differently depending on the current firmware.

To help narrow it down further:

Could you see if it happens on other games as well?
Disable all other applications except for just the game (to check if it is a combination of a background application and the game).

QMK Configurator

QMK Configurator is an online tool used for easily creating firmware files for keyboards supported in qmk_firmware

vagrant dawn Jul 16, 2024, 6:18 PM

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When I have the new firmware installed my x key doesn’t get recognized, but the rt display works on my rt enabled keys atleast in wooting. In game I am having some stuttering issues mostly with the d key.

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When I revert the firmware my x key works again, and my rapid trigger also works fine in wootility. I don’t use rapid trigger in any other games than valorant so haven’t tested other games.

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Also when I test with the new firmware in qmk my x key isn’t recognized when set to 4.0mm, however when the firmware is reverted it is recognized with all the same settings and keyboard hardware etc

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austere walrus Jul 16, 2024, 7:20 PM

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To have a better understanding of the keyboard's analog sensors in can you Download and run the "Wooting-Analog-Monitor" software

Please note that this software is still in development and doesn't have a certificate and may trigger a warning from windows

you can Download the software from #1196768306602983494 message.
Once downloaded click on “wooting-analog-monitor.exe”

If you receive a notification that you are missing the "Wooting Analog SDK," you can download and install this software from our GitHub:
https://github.com/WootingKb/wooting-analog-sdk/releases
For Windows users, this will require the installation of wooting_analog_sdk-0.7.5-x86_64.msi

Once installed try running the “wooting-analog-monitor.exe” again.

Once the monitor software is running can you check for the behavior below and press the [Save Plot] to take Screenshots.

Pressing the Switch to the bottom

vagrant dawn Jul 16, 2024, 8:04 PM

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austere walrus Jul 16, 2024, 8:05 PM

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Hmm interesting...

vagrant dawn Jul 16, 2024, 8:05 PM

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the x key also failed to register with the new firmware

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but the b is continuously inputting for some reason

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old firmware again

austere walrus Jul 16, 2024, 8:07 PM

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Thanks for the information 🙂
i have passed it along

vagrant dawn Jul 16, 2024, 8:07 PM

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no problem thanks for your help

vagrant dawn Jul 16, 2024, 9:01 PM

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here is what it is doing with the beta firmware that just came out

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no issues with uniniatiated inputs, but despite all the keys being set to 2.0mm in this digital profile they aren't all acting the same

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new firmware in my analog profile seems to be inputting the minus key whenever I hit a wasd key which are the rapid trigger enabled keys

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Is there anyway to revert back from the beta firmware? I can't seem to find the option

austere walrus Jul 16, 2024, 9:09 PM

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Settings > Updates > (mouse curser over) My Devices > revert back

vagrant dawn Jul 16, 2024, 9:10 PM

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yeah it is not showing for some reason

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austere walrus Jul 16, 2024, 9:10 PM

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you can use the older stable verison to revert back in that case

vagrant dawn Jul 16, 2024, 9:10 PM

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how do I do that

austere walrus Jul 16, 2024, 9:11 PM

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If you have the application version
same steps as above

for web :L https://wootility.io

Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

vagrant dawn Jul 16, 2024, 9:11 PM

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there is no option to revert like there was previously tho

austere walrus Jul 16, 2024, 9:11 PM

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even with placing the mouse curser over the My device area?

vagrant dawn Jul 16, 2024, 9:12 PM

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yes

austere walrus Jul 16, 2024, 9:13 PM

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let me update again one sec

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Note:
https://beta.wootility.io/ : no revert back option.
Stable Version "App: no revert back option
Stable Version "Browser': no revert back option

Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

vagrant dawn Jul 16, 2024, 9:15 PM

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I did a reset and it didn't appear and I also restarted my PC and no fix

austere walrus Jul 16, 2024, 9:16 PM

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A work around would be to use the stable version
and preform a Restore to 2.8.1
then go to the "my Devices" and revert back

vagrant dawn Jul 16, 2024, 9:16 PM

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I don't know how to get back to the stable version

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if I don't have a revert option at all right now

austere walrus Jul 16, 2024, 9:16 PM

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let me write up a guide one sec

vagrant dawn Jul 16, 2024, 9:17 PM

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thank you

austere walrus Jul 16, 2024, 9:18 PM

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Before you start make duplicate of the profiles you wish to keep

Lunch the https://wootility.io/
Settings
Troubleshoot
Select device / layout
place keyboard into "wooting Restore" with provided guide in troubleshoot
hit "Reset device"

This will flash to the current firmware 2.8.1

Then go to Settings
updates
My devices
9 Revert back

i think i have all the steps

Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

vagrant dawn Jul 16, 2024, 9:20 PM

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there we go I got it

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the firmware didn't finish flashing the first time I tried I believe, thank you again

austere walrus Jul 16, 2024, 9:22 PM

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No problem with that i am heading to bed 5:22am

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Thanks again for the Troubleshooting & Data Above

vagrant dawn Jul 16, 2024, 9:22 PM

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no problem

twin valve Jul 21, 2024, 5:05 AM

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Can't revert back and my keyboard is not being recognized and it's not even a day old.

vagrant dawn Jul 21, 2024, 7:18 AM

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Try following the reset options on wootilty I had to do that before

twin valve Jul 21, 2024, 7:21 AM

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I've tried that as well and no luck

#Issue with new firmware