Is this sound normal?

[full knot]

A new wooting 60HE+ make this sound when press left ctrl and left shift

[prime canopy]

I dont think he needs any of these

[jovial wasp]

Yes

Shldnt b a prblm rlly

[quaint dagger]

same, when i got my first wooting, my right shift make the same sound. you need to tight the screw on the left side of the keyboard