#No Confirm Shipping Address on the Wooting Hub Website

1 messages · Page 1 of 1 (latest)

keen rampart
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I've been waiting for about 72 hours now for my order to change status from "pending." I've sent 6 emails just to get answered by a bot. There is no confirm shipping address button when I look at my order. I'm very frustrated with this issue.

I've blurted out my information for my security so it may look wonky.

vernal micaBOT
# keen rampart I've been waiting for about 72 hours now for my order to change status from "pen...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!

unique flax
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This also is a problem with almost everyone that is in na and ordered on the 17th

keen rampart
unique flax
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Your lucky you actually have a order status

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Wooting don’t even have a slightest idea what’s going on with mine

keen rampart