switches

[mint tinsel]

i was thinking to buy the magnetic jade switches and do other switches like that effect the performance of the wooting ?

[brittle sluice]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to [e-mail]
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel / refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Hub or by emailing [e-mail] directly!

[rough lodge]

i would recommend checking out
#🪛│modding_faq message

for more information on third party switch's

[mint tinsel]

Does Divinikey is one of the reseller for the Jade switches ?

[rough lodge]

I assume so as it is on their store. Gateron manufactures them and supplies Wooting and other retail stores.

[mint tinsel]

also on the board it said that "t is advised that you use the latest firmware (version v4.6.19 or later"

how can i know which firmware that iam using?

[rough lodge]

When you launch Wootility, the software used to configure Wooting products, you can go to "Settings" and check the bottom left corner for the firmware version.

You will also be given a prompt if your keyboard is running the older firmware and an option to update it. It tends to take around 5-10 seconds at most to update.

[mint tinsel]

Wootility v4.6.19

Wooting 60HE
Firmware 2.8.0
Her serial number is:""""""

so im on 2.8 something ?

[rough lodge]

yep you are on the latest

[mint tinsel]

so you mean the v4.6.19

[rough lodge]

Seems they mentioned the Wootility software version when I believe it should be the keyboard's firmware version.

I'll give them a note.

[mint tinsel]

ohhhh

[mint tinsel]

by the way you have any recommendation for some wooting switches ?

[rough lodge]

i don't have that much experiences with other switches i most use the Lekker L60 Switches that came with my "Wooting Two HE"
that i lubed

[mint tinsel]

that is nice, thank you for your help