#my keyboard dont work good

1 messages · Page 1 of 1 (latest)

jolly spruce
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When I start my pc the keyboard work good but after that is off and the software cant dettect💀

brave jungleBOT
# jolly spruce When I start my pc the keyboard work good but after that is off and the software...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!

jolly spruce
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When I start my pc the keyboard work good but after that is off and the software canr dettect💀

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my keyboard dont work good

knotty island
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the question still stands if the keyboard can be reset through "wootility -> settings -> troubleshoot"

jolly spruce
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See

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Idk how to fix it

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And the warrantly y change my ubication on another country

jolly spruce
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My pc dont detect the keyboard

knotty island
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check if this shows up

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in windows settings

jolly spruce
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Incomplet configuration connect to internet

knotty island
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can you click on it and select remove?

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after its removed from the list just unplug the usb cable and plug it back in

jolly spruce
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THX U

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RLLY THX YOU

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Its work but why this happen?

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Rlly I was scared because I buyed since 1 month and I change country