Since 04/26 that I made the purchase of my Wooting 60HE+ and then they asked me for proofs for payment verification, I do not get an answer by any means.
#Support doesn't contact me!!
cursive quartz
mighty remnantBOT
Since 04/26 that I made the purchase of my Wooting 60HE+ and then they asked me ...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel / refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!
graceful perch
It's Tuesday. You reached out just before the weekend (at which time no one is working)
Someone from support will get back to you asap. 🙂
cursive quartz
It's Tuesday. You reached out just before the weekend (at which time no one is w...
It's already Wednesday and I still don't get an answer. How annoying the fact that they can't even answer the emails. I would have preferred to go for another Amazon keyboard.