I tried cleaning it with water maybe 10 times and these stains are not going away should I use alcohol or something
#how to clean wrist rest
marsh maple
hard gyroBOT
I tried cleaning it with water maybe 10 times and these stains are not going awa...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel / refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!
kind imp
don't see any stains
marsh maple
It’s brand new
kind imp
idk to me it looks fine
marsh maple
idk to me it looks fine
Thank you for taking the time
It’s like wiping traces but I don’t understand why they don’t go away, is it supposed to become 100% perfect after washing it or what, someone enlighten me please
Would isopropyl help?
marsh maple
Alright ill try that now thank you
Still, I don’t understand I got it like two days ago how is there permanent wiping marks
Like it works fine of course but it doesn’t look as good already
I've just been cleaning it for the past hour
Just want to know if thats expected or not someone tell me please
It’s like I can see the marks of the behind of the wrist rest from the front
Please anyone knowledgeable let me know
marsh maple
Ok well I hope it’s as durable as advertised at least I paid a lot with import fees.
kind imp
you'll get shining handprints on it in a couple days anyway and those you also can't remove 🙃
lethal jungle
i cant lie im half glad i didnt get one
late parrot
This is a rare occurence when the finish coat isn't quite perfect - This is something we do offer warranty support for.
kind imp
well, mine's as old as they come; from the first batch basically. but it's been like this after the first moment I touched it more or less
kinda wish I knew it was a warranty thing earlier ahah, now it'd be too late already
crystal maple
Should try and turn it into a mirror
marsh maple
This is a rare occurence when the finish coat isn't quite perfect - This is some...
For me?
late parrot
It was in response to the message immediately above mine - for void.
marsh maple
Am I concerned from what you saw?
marsh maple
like should i contact warranty support?
it has uncleanable stains after like 2 days use
kind imp
you're welcome to try
worst that happens is they tell you it's in line with what you should expect
lethal jungle
This is a rare occurence when the finish coat isn't quite perfect - This is some...
is there an estimate on how quickly the finish coat degrades over time?
winged cosmos
The finishes on all 3 of mine are still normal. I only wash them gently with some dishwasing soap.
gritty rover
wow ive had mine for a few months and its nothing like that but i guess its like how some peoples mice also go shiny really quickly
marsh maple
Update