#help

1 messages · Page 1 of 1 (latest)

swift raftBOT
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Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!

strange rivet
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If that is what the courier says, then that is what the courier says happens. But delays could occur.

pallid ermine
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Ok

pallid ermine
strange rivet
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I would assume so - You'll have to contact the courier for information about any delays.

pallid ermine
strange rivet
pallid ermine
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Yes, it will reach me in Kuwait

humble fox
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Can someone help me with that please ?

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i change the addres like they ask but nothing change

strange rivet
strange rivet
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That sure is an email. Feel free to respond to it explaining.

humble fox
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can you come discord room so I can explain

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also last email i get this email

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I didn't understand this email

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@strange rivet

strange rivet
humble fox
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what about the email?

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@strange rivet