#UwU doubletapping issue?

1 messages · Page 1 of 1 (latest)

fringe folio
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whenever i click my right button a specific way it basically 50/50's to doubletap for some reason? i can do it very consistently if i try and its just 1 pressing move which isnt in any way like a bad way to click. is this normal or is my keypad possibly malfunctioning?

proper geodeBOT
# fringe folio whenever i click my right button a specific way it basically 50/50's to doubleta...

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fringe folio
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keypad is fully updated too btw

minor steppe
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what firmware version exactly?

fringe folio
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2.7.2 but it did it before this version aswell which is mostly why i remembered to update it

minor steppe
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just 2.7.2 not beta or anything?

fringe folio
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just the regular

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i can provide a vid of me pressing the keypad tapping and what it puts out by just doing cxcxcx if that helps

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cuz when i do it in this way it almost always gives a double c which is my right button on the keypad

fringe folio
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ok i did some trying around with the settings and i have 1.2mm actuation and so far anything atleast under 1mm sensitivity seems to let it happen continuous or not (could be higher than 1mm but havent tested that it seems to happen so far atleast under 1mm)

minor steppe
fringe folio
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doing right now

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still happens with the beta 2.7.3-beta.5

fringe folio
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just tested it with my x aswell tapping the same way and it also happens

fringe folio
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idk if is something that has happened before or smth? ive never heard it from anyone though

fringe folio
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just regular uwu keycaps

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using the 60's switches but this issue hasnt been for that long

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atleast i dont remember it being though it could be

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here's how im tapping btw (entirely just cxcx cxcx)

fringe folio
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really annoying issue btw, its not like i just happened to find out how to tap to make it happen, its mostly because i actually just tap like that in situations that i found out how to do it

thick shuttle
fringe folio
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Could you link me to one where to fix it? i really cant seem to find it

fleet wren
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@fringe folio Could you try using this tool: #1196768306602983494 message and show me a screenshot or recording of how the signal looks when you get the double tap issue?

fringe folio
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i'll be heading to school in a moment so i will when i get home thanks

fringe folio
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here you go @fleet wren

doublewoot.png
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(these are all full presses and full releases)

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its not a 1 key issue either it can happen to any of them if i try

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if you need anything else such as settings i'll provide them when needed

faint vessel
fringe folio
somber flower
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have u tried testing on another pc

fringe folio
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yep same issue

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luckily had my old laptop nearby so could quickly test that aswell

somber flower
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There is a new beta firmware available, can give it a shot

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beta 6

fringe folio
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hasnt helped either

fringe folio
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tachyon mode on or off also doesnt change anything

faint vessel
fringe folio
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ill try that

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otherwise ill have to use the warranty ig :/

faint vessel
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Also, just to note that I have linked this Discord thread to the email you sent,

so you won't need to worry about troubleshooting for the same thing.

fringe folio
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okay great thanks

fringe folio
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alright testing with program on now since ive confirmed it works with the 45 already

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somehow managed to get this many in a row

fringe folio
faint vessel
fringe folio
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np though its most frequent on the c button since thats the one i clicked the first time i really noticed it on making me even aware that it wasnt me being bad but some actual issue lol

faint vessel
# fringe folio np though its most frequent on the c button since thats the one i clicked the fi...

I assume that with it only happening on the "C" key, this could be a hall sensor issue. But with the new picture, it seems to occur with multiple keys, which could indicate a power source issue introducing dips in power, causing issues. Any chance you can try:

  • A different USB-C cable
  • A different USB-C port
    • one further away from the current location to avoid it sharing the same power rail
    • the most ideal test would be on a different computer
fringe folio
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i can try the one on top of my pc instead of the one coming from my mobo directly and also have a different cable nearby so will be doing those rn

faint vessel
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thanks

fringe folio
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different port no difference

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same with a different cable

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both cases still happens

faint vessel
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Thanks for that. I will add some notes and a summary of Discord troubleshooting and pass this ticket for review.

fringe folio
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thanks that'll be great

faint vessel
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sorry just noticed i missed a point in chat you mention you have tested the device on another computer "Laptop"

asking to troubleshooting same thing my bad

fringe folio
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oh no problem im not busy at all rn

fringe folio
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will the rest of this go through mail or through here?

faint vessel
fringe folio
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thanks good to know

blazing verge
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replied😀 sorry for the wait

fringe folio
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no problem, you guys are rather quick compared to most companies ;)

fringe folio
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been sent back for a replacement thanks for the help guys :)

fringe folio
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just got the new one and it works completely fine i made sure to first thing play that map i first had it on and no issue's at all now :)

blazing verge
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Cool beans, thanks for letting us know and I'm glad you're able to get back on your gig!uwu_content hf!

fleet wren