My wooting Keyboard is not working well :( | Wooting | Page 1

molten needle Apr 12, 2024, 5:04 PM

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Pls help me

gritty stumpBOT Apr 12, 2024, 5:04 PM

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molten needle Pls help me

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Hub or via email to social@wooting.io
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

Cancel / refund an order?
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Return a recent purchase?
Get warranty support?

All of these types of requests need to be made via the Wooting Hub or by emailing social@wooting.io directly!

vale isle Apr 12, 2024, 5:08 PM

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That is certainly weird...
Did you try to turn off Tachyon mode if it's turned on? And does it happen only on this PC or on any you plug the keyboard to?

molten needle Apr 12, 2024, 5:12 PM

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Whats Tachyon mode?

vale isle Apr 12, 2024, 5:16 PM

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Here in Wootility
But I presume you haven't configure your keyboard yet?

molten needle Apr 12, 2024, 5:23 PM

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vale isle Here in Wootility But I presume you haven't configure your keyboard yet?

no i did

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ill turn the tacho mode off

molten needle Apr 12, 2024, 8:24 PM

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its still happening

keen oriole Apr 12, 2024, 8:27 PM

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This is pretty odd behavior

Can you download the software "Wooting-Analog-monitor" and take screen shots of what the sensor sees

wooting-analog-monitor

If an error pops up stating that "Wooting-analog-sdk" is missing and needs to be installed, you can download the software here.
https://github.com/WootingKb/wooting-analog-sdk/releases

molten needle Apr 12, 2024, 8:32 PM

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gow do i download exe

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gz file not working

keen oriole Apr 12, 2024, 8:34 PM

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The Top link will download the "Wooting-Analog-Monitor"

once downloaded you should be able to click on it to run

If you are missing the "Wooting-analog-SDK" you can download it in the second link
For windows it would be the
-Wooting_analog_SDK-0.7.5-86_64.msi"

molten needle Apr 12, 2024, 8:40 PM

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keen oriole Apr 12, 2024, 8:42 PM

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That would indicate that the "wooting_analog_sdk" is already installed

when you run the "Wooting-Analog-monitor" what error do you see?

molten needle Apr 12, 2024, 8:46 PM

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where can i run it

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got only the wooting lekker

keen oriole Apr 12, 2024, 8:49 PM

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it would be this Software

molten needle Apr 12, 2024, 8:51 PM

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can you send it here in zip file

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cant download it

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its gz file

keen oriole Apr 12, 2024, 8:55 PM

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📎 wooting-analog-monitor.exe

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sorry about that

here you go

molten needle Apr 12, 2024, 9:07 PM

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its crasching

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keen oriole Apr 12, 2024, 9:14 PM

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Ah, drat.

What I was aiming to see is how the switch is detected on the sensor level, as the rapid activation of the switch is pretty odd behavior, which using the RGB effect like "RT-Display" may not capture the issue that well.

could you enable the "RT-Display" effect anyway and record a video of the keyboard

This will show when the switch activates (green) and when it is released (red).
You can enable this by following one of the Two methods below

Method one

importing the already created "RT-Display Test " profile into wootility

Copy the Code: 947cf3a491b1b27dd1de6fc77da4ca11c136
Click the "Import Profile" Button this can be found on the left side of wootility (marked by the arrow in the image)

Method Two:

To manually create or enable the effect, you can do the following:

Select the "Color."
Under Effect layers, add or change the current effect to "RT-Display."
Set Base Brightness to 100%.
For better visibility, I would recommend setting all the LEDs to "Black/Off."
image for references

molten needle Apr 12, 2024, 9:30 PM

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SEE

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i cant play with it

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finally stop4ped

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wahat schould i do now?

keen oriole Apr 12, 2024, 9:42 PM

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So the main issue appears to be that the keyboard is not calibrating successfully, as the keys are not in the resting position and are in a constant "Pressed State" (shown in the image).

Upon reviewing the original videos, I noticed a significant data point (the monitor right next to the keyboard). In some cases of EMI or magnets, the keyboard will record an inaccurate resting position and will exhibit the problems you are experiencing.

Could you attempt the following and see if the local environment is the issue (possibly the screen)?

Unplug the keyboard
Hold the keyboard in the air away from the current location away from other eletronics
Plug it back in

and see if you experience the same issues?

molten needle Apr 12, 2024, 9:43 PM

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keen oriole So the main issue appears to be that the keyboard is not calibrating successfull...

yeahh there are magnets

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😂
srry

keen oriole Apr 12, 2024, 9:44 PM

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Right below the keyboard?

molten needle Apr 12, 2024, 9:44 PM

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no

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infront. like behind the small monitor

keen oriole Apr 12, 2024, 9:45 PM

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Ahhh, that would do it.

I had a really confusing case once where the culprit was a "Metal Desk" that seemed to be magnetized.

olive aspen Apr 12, 2024, 9:45 PM

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molten needle infront. like behind the small monitor

😭 are u fr

molten needle Apr 12, 2024, 9:45 PM

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olive aspen 😭 are u fr

😅

olive aspen Apr 12, 2024, 9:45 PM

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havo

#My wooting Keyboard is not working well :(