#RGB not changing with layers!
1 messages · Page 1 of 1 (latest)
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I feel like a video is in order here to know exactly what you mean.
Hmm...
seems a bit odd.
- You could attempt a "restore" to test if this is a bad firmware.
+ (Please note that this will wipe any saved profiles; it's best to make a duplicate of the profiles you wish to keep.)
- Try the Beta Software and see if that resolves the problem.
otherwise i am not sure on a solution
yeah i did restore in the troubleshooting page but it persists, how do i try the beta software?