#RGB not changing with layers!

1 messages · Page 1 of 1 (latest)

versed needle
#

when i turn on my computer and hit caps lock or the fn layer the rgb doesnt change to those respective layers, it only works when i umplug and plug the keyboard back in (60HE), can this be solved or do i have to wait for an update?

bitter skyBOT
#

Thanks for posting your support request!

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real pawn
#

I feel like a video is in order here to know exactly what you mean.

versed needle
pulsar helm
#

Hmm...
seems a bit odd.

  1. You could attempt a "restore" to test if this is a bad firmware.
+ (Please note that this will wipe any saved profiles; it's best to make a duplicate of the profiles you wish to keep.)
  1. Try the Beta Software and see if that resolves the problem.

otherwise i am not sure on a solution

versed needle
pulsar helm