#Problem with keyboard

1 messages · Page 1 of 1 (latest)

rough sundial
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Hello, my keyboard is experiencing an unresponsive issue. Resetting the keyboard is not working and I cannot press any keys. How can I solve it?

umbral lightBOT
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Thanks for posting your support request!

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tall spoke
# rough sundial Hello, my keyboard is experiencing an unresponsive issue. Resetting the keyboard...

To start, it's best to determine and check the state of the keyboard, as it may be in Restore mode or driver related.

To find out in Windows, you can use one of the two methods below:

  1. Device Manager

    • Right click on the "Start" button in the taskbar
    • Select "Device Manager"
      • Select View
        • Select View by container

  2. Bluetooth & devices

    • Click on the "Start" button in the taskbar
    • Type in "Settings"
      • Select Bluetooth & devices
        • Select "Devices"
          • It should be under the category "Other devices"
  • Please tell me if the device is listed; it may have one of the following names:
  • Wooting (Two He / 60HE / UwU)
  • Wooting Restore
  • Not listed

Also you mention that resetting failed could you tell me at what stage it failed or become stuck (taking a picture is also Fine)

Image for reference

rough sundial
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Keyboard cannot type, recovery cannot recognize

tall spoke
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Thanks, mate.

As your symptoms line up with a known issue,
would you be willing to perform a fix?
i can Dm you the Guide if so

rough sundial
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yes，What should I do

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The keyboard cannot type and the computer cannot recognize it. It cannot be reset

tall spoke
rough sundial
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The keyboard has been restored。Thank you！

tall spoke
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one second mate