When is an order considered lost in the usps system?

[wheat minnow]

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[dull sphinx]

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had to delete post as it contained personal information: Tracking Information
please remember that discord is a public forum

[cinder plaza]

Sorry about that, thank you!

[dull sphinx]

regarding the question, it can vary depending on the selected shipping method (economy/expedited). As it has gone past 5 (business days), it's best to contact the courier and Wooting. In the worst case, if it is considered lost, Wooting will make sure you receive what you paid for.

[cinder plaza]

Okay awesome, I spoke to usps and they couldn’t provide any sort of update, I’ve sent an email to Wooting support as of march 20th, do I just wait on a reply from Wooting then?

[dull sphinx]

pretty much only recourse left. Wooting is currently flooded with emails regarding the release of the 80HE,

so response time is a lot higher than normal. Hopefully, this gets resolved by itself, and your parcel receives another scan by then, indicating that it is not lost and still in transit.