#status
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io
From the picture, the lastest update was on the 5th, indicating it left the country. Most likely, the current state is in transit to the destination country, and it may take a few days before it receives its next scan.
This is Deutsche Post. It can take 14-30 days from the first update shown above till delivery to you
It's times like these when I regret not paying a little more ):
You never know, you might've gotten the same courier anyway.
¯_(ツ)_/¯
That's not how it works.
I just didn't get the faster delivery because I'm from Brazil and in addition to being more expensive, I'll also have to pay a very large tax.
the tax is the same price as the keyboard lol
Only NA orders have a selection of expedited or economy, which, when the fulfillment center processes that order, will select a list of couriers that will correspond to that delivery timeframe.
EU orders have a range of courier options depending on the country.
EU to AU order example image