Sent an e-mail 5 days ago with no answer. I understand its a busy month but i need urgent help to put my order on hold. I cant find any option on my order in wooting hub. The reason i want to put it on hold is because i forgot to choose Nordic keycaps for the keyboard i ordered.
#need help to put order on hold
timid jackal
sweet mulchBOT
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boreal tundra
Sent an e-mail 5 days ago with no answer. I understand its a busy month but i n...
What's the order number?
EUxxx/USxxx
timid jackal
EU124959H
boreal tundra
Your order is for an ANSI keyboard. You can't add and use Nordic keycaps.
timid jackal
oh
boreal tundra
Well you CAN, but it would be a weird mix of the preinstalled, black PBT keycaps for the ANSI keyboards and Nordic keycaps.
Also you have the take control set, which would kind of clash visually?
So with that in mind, would you like to let the order proceed as normal, @timid jackal ? 🙂
timid jackal
is it too late to change you think?
boreal tundra
We'd have to cancel the order outright, and then you could place a new order for an ISO keyboard (which has no keycaps included) and a Nordic set of keycaps in black or white.
The black and yellow stripe design take control keycap set would not fit.
timid jackal
the order i have right now does the keyboard have the letters å ä and ö? sorry english is my 2nd language
im feeling stupid rn
boreal tundra
It does not. It is US american style. 🙂
This is what you ordered.
And this is ISO in Nordic. Notice the differently shaped Enter key and shift.
timid jackal
in that case i would like to cancel the order and remake it
boreal tundra
in that case i would like to cancel the order and remake it
Understood. I'll put the order on hold and get the order refunded for you asap. 🙂
timid jackal
okay 🙂 the yellow keycaps i ordered is that not aviable on nordic keyboards?
boreal tundra
No I'm afraid not. Only pure black or pure white. 🙂
timid jackal
okay boss ty for the help... glad i noticed before it was shipped
boreal tundra
Lucky save 😄
timid jackal
have a nice day