#Return Policy

1 messages · Page 1 of 1 (latest)

radiant cypress
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So I want to return my keyboard back but I have a few questions.

1: I don't know how or where to find the fulfillment center that the keyboard has come from so I can ship it back

2: I have also bought the keyboard case with it. Will I have to return that as well?

cedar spindleBOT
#

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

jovial patrol
#

you may need to send your request to CS, by using "contact us" on Wooting Hub or email "social@wooting.io" to find the best solution.

radiant cypress
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CS?

jovial patrol
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CS=Customer Support

radiant cypress
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ah

#

ok

jovial patrol
#

please note that you should use the same email address as you ordered the keyboard