e-mail replies

[weak ice]

Hello so I sent out an email about my delivery almost s week ago and I still haven’t heard back from anyone I sent out a new email on the 4th but still haven’t gotten a reply yet

[reef quest]

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to [e-mail]
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

[zenith gyro]

so i dont really know if this is going to help you, the staff at wooting had free from 23december till 2nd of january, so i guess they just have a lot of e-mail to catch up to 🙂

[weak ice]

😭

[dusty ledge]

as im_on_low_fps mentioned, most of the wooting staff was on xmas holidays and it was the weekend as well, double check you were sending to [e-mail] and you received an automated reply that they've received your request