If I order via shop app for the wooting 60he+ module, will I be included in the NA-Clouds Batch? When is the batch expected to sell out, as in, when should I make sure to order before?
#60HE+ module via Shop App
coarse thicket
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quick sparrow
Please don't use the shop app. It bypasses potential discounts.
Use our website, and the checkout will show you batch name and dates.
coarse thicket
It seems to have all the discounts. In fact I wanted to use it to get the discount on both switch packs instead of just one and to get that slight discount on the lubrication set
@quick sparrow
quick sparrow
You've been forewarned. That's all I can do.
coarse thicket
Is there a way to get those discounts on the website. Do the discounts get wiped after placing order? Also have orders just went missing by using shop app?
If I can get both switch sets at a discount and the discount on the lube set then I’ll just order from the website
Also since I will be getting the module, I will be returning my 60he I bought before the module came out. It just arrived and I was wondering what the shipping fee is to return it from NC
quick sparrow
Keep in mind that we would not be able to refund you fully on that order, since the Module includes discounts reliant on your purchase of the 60HE.
coarse thicket
Keep in mind that we would not be able to refund you fully on that order, since ...
Which discounts?
quick sparrow
On the module. For owning a 60HE already
coarse thicket
So the 50% off for switches and key caps are only because I already ordered a 60HE
coarse thicket
Can you tell me which one of these discounts are because I already bought a 60HE
@quick sparrow
proud solstice
"Keep in mind that we would not be able to refund you fully on that order, since the Module includes discounts reliant on your purchase of the 60HE."
coarse thicket
"Keep in mind that we would not be able to refund you fully on that order, since...
Which discounts lol? The module itself doesn’t show discount
quick sparrow
You appear to be not receiving the discount on the Module itself for owning a 60HE, due to using the shop.
quick sparrow
You need to be using the same email, the discount shows up later in checkout.
quick sparrow
Works here.
coarse thicket
quick sparrow
You're not supposed to type it in. It's supposed to auto apply if you're using the same email for both orders.
coarse thicket
Yeah it didn’t autoapply
Must be glitched
It literally says to type it in
My rewards page says I have the discount too
🤷♂️
quick sparrow
Yeah I could have phrased that better. If the email matches up - the system should be able to add all relevant discounts automatically.
Previously the customer had to type in each one manually, but that got very unruly and often resulted in customers missing a discount, then emailing us to have it fixed post-purchase with a partial refund.
coarse thicket
Yeah so it seems to be glitched
quick sparrow
Anyway to that end - If the code doesn't work for some reason, and you're 100% sure the emails match up on the hub account and your new order, then finalize checkout and email us. We'll help adjust the payments.
coarse thicket
But what you are saying is that when I return the 60HE, the discount will taken from my refund
So if I am going to return the 60HE. then the discount is useless
@quick sparrow
coarse thicket
Also will I still have the other discounts or are those only if you buy a full prebuilt
coarse thicket
What is return shipping in the US
coarse thicket
Anything?