#Support response time

1 messages · Page 1 of 1 (latest)

errant vortex
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Hey guys what is this looking like at the minute?

I have just tried to use my founder code which is due to expire on 30/11 for the 5 sided keycaps but it says it has reached its usage limit.

If support doesn't respond in time before it expires would you still honour the coupon / alternative for the same value?

turbid lionBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

hearty crane