#my order shipped by Carrier: Deutsche Post - Economy Postal but it is be stuck in label created 11da
1 messages · Page 1 of 1 (latest)
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My order be stuck on label created about 11 day is it will ship to my house on estimated delivery ? ( 10-27/11)
same issue I’ve been waiting for almost 2 weeks but mine is ready to pack but until now I didn’t get my order yet.
@fallow quest @rustic hazel this means that your order hasn't been packed or picked up yet, be patient
so my order will ship to my hand on estimated delivery without any checking ?
it's an estimate, that doesn't mean you will have it on your hands, delays can happen
If my order still on label created more than 2 weak so what ? , btw recently i contack to wooting about my order shipping but i dont have any reply
@carmine pond me to same date (27/10)
@hollow tartan contact wooting if you are worried, this is just a community support, they cannot assist you here
But recently wooting does not reply my email about my order shipping
Some of you might've experienced it already... delays. From fulfilment centres to customer service. We haven't been so quick lately any more. But why is this? Calder sheds some light on what is happening with Wooting in this video.
Blog with more details:
https://wooting.io/post/we-need-to-discuss-the-elephant-in-the-room
Careers page:
https:...
From my past experience, they will update it when your parcel reached your country
oh okay
This is no estimate delivery rn so how i know when my order ship to my house
Only Deutsche Post can tell you that.
But it is 14 day my order does not have any update so what should i do now
It is stuck on label created
Email us if you haven't already, and we'll help look into it
Send us an email at social@wooting.io
Ok
I sent an email about my shipment at social@wooting.io pls help me 
Anti dpd
Me to bro @fallow quest
I've contacted wooting and they say they'll take care of it tomorrow.
Where have u contacted wooting
I sent an e-mail yesterday and he replied this morning
Social@wooting.io ? This gmail?
Yes
Okay i just contacted , i hope they reply me soon