Website disappears after loading | Wooting | Page 1

urban tree Oct 22, 2023, 1:32 PM

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When visiting wooting.io the website loads and I can see the website content for a moment. But, then the website disappears and the page is left blank. What causes this? It makes the website useless.

thorn oysterBOT Oct 22, 2023, 1:32 PM

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urban tree Oct 22, 2023, 1:33 PM

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TypeError: Cannot read properties of null (reading 'i18n')
    at l (_app-1c1f64b2edc682bc.js:541:10287)
    at ak (framework-fec3147faa4d7b1f.js:9:60913)
    at i (framework-fec3147faa4d7b1f.js:9:119448)
    at oD (framework-fec3147faa4d7b1f.js:9:99097)
    at framework-fec3147faa4d7b1f.js:9:98964
    at oO (framework-fec3147faa4d7b1f.js:9:98971)
    at oE (framework-fec3147faa4d7b1f.js:9:95723)
    at oP (framework-fec3147faa4d7b1f.js:9:96112)
    at r8 (framework-fec3147faa4d7b1f.js:9:44813)
    at framework-fec3147faa4d7b1f.js:9:111624

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This is what shows up in the browser console

native crow Oct 22, 2023, 2:37 PM

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Hi, can I ask what region you're connecting from?

urban tree Oct 22, 2023, 2:37 PM

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Denmark

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I see that it is language related. i18n

native crow Oct 22, 2023, 2:42 PM

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I've rolled back our website, can you confirm if it works now?

urban tree Oct 22, 2023, 2:53 PM

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Yeah it works now. And it asks for my region like before on my Windows install

native crow Oct 22, 2023, 3:01 PM

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By chance, can I know what browser you were using, if you have any extensions that block scripts, or if you block sites from accessing location?

urban tree Oct 22, 2023, 3:57 PM

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I tried both in Brave and Firefox. I tried disabling uBlock Origin in both browsers and Brave Shields in Brave. Nothing made a difference in regards to the page going blank.

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But for configuring the Wooting 60HE I use Brave because Firefox does not support the device interaction.

native crow Oct 22, 2023, 4:09 PM

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urban tree I tried both in Brave and Firefox. I tried disabling uBlock Origin in both brows...

Thanks for clarifying. If you would like to help me a bit more then please send me a DM!

urban tree Oct 22, 2023, 4:11 PM

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What more can I help with? My browser should be pretty standard

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I have strict privacy settings on though

native crow Oct 22, 2023, 4:17 PM

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urban tree What more can I help with? My browser should be pretty standard

I'll just be sending a link of a test build to see if the problem is still there

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but no worries, I'll have to tinker around a bit more

urban tree Oct 22, 2023, 4:25 PM

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Alright

urban tree Oct 22, 2023, 4:51 PM

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What is the website made with? React?

native crow Oct 22, 2023, 5:20 PM

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urban tree What is the website made with? React?

Yes, React/NextJS

urban tree Oct 22, 2023, 5:21 PM

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Neat. I work with React too

native crow Oct 22, 2023, 5:22 PM

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I'm not sure how/why a small % of users see a blank page though. It's difficult for me to recreate

urban tree Oct 22, 2023, 5:22 PM

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Does the stack trace I sent provide anything useful?

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Not sure if it maps to source code correctly

native crow Oct 22, 2023, 5:25 PM

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It helps in the sense that it's definitely because of the i18n, but since I can't replicate that error on my local, it's a bit hard to follow a stack trace that is... modified/masked? (forgot the term for this)

urban tree Oct 22, 2023, 5:26 PM

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Obfuscated?

native crow Oct 22, 2023, 5:26 PM

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yes

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that

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If you don't mind me asking, what is your system locale / browser languages?

urban tree Oct 22, 2023, 5:32 PM

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I think both are EN_US

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On both my Windows and Linux install

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I am fairly sure I had the same problem both on Linux and Windows

native crow Oct 22, 2023, 5:37 PM

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Would I be correct in assuming that the order of your accept-language header is in this order? specifically "en-US" is before "en"?

en-US,en;q=0.5

urban tree Oct 22, 2023, 5:39 PM

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en-US,en-GB;q=0.9,en;q=0.8,da;q=0.7

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In Brave

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Firefox: en-US,en;q=0.5

native crow Oct 22, 2023, 5:43 PM

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Hmm, this is very strange.

Thanks for answering my questions though. If I have a potential solution I may ask you again for testing, if you don't mind

urban tree Oct 22, 2023, 5:49 PM

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Alright. No problem!

native crow Oct 23, 2023, 8:22 AM

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urban tree Alright. No problem!

Hey there, I've got a potential fixed build that I'd like you to test out. If you'd like to help please open a DM with me (can't dm you due to settings)

urban tree Oct 23, 2023, 9:03 AM

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native crow Hey there, I've got a potential fixed build that I'd like you to test out. If yo...

I am not home at the moment

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But I could check later

#Website disappears after loading