10

[long ravine]

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to [e-mail]
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

[shell abyss]

you will have to wait for an email reply on this sadly. the discord is for customers helping customers. On a further note we dont work on saturday and sunday CET. so first day you MAY get a response is monday

[vague berry]

My email was already sent last Friday and I haven't received a response yet. I'm too distressed

[bitter brook]

Please stop making additional threads for this. As we have already explained, multiple times order support is handled via email and email only. Not discord.

@vague berry