Order refund processing | Wooting | Page 1

primal otter Sep 25, 2023, 3:21 AM

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Hello, I probably have two orders that have been put on hold for at least 6 days, and I have been processing emails for 5 days. Please hurry to deal with my refund application, so that I can better purchase keyboard products in the future

night ridgeBOT Sep 25, 2023, 3:21 AM

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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

primal otter Sep 25, 2023, 3:29 AM

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My six shelved order requests do not charge my refund amount My account has a large purchase need in addition to the cancelled order there are a lot of keyboards that need to be purchased at present should not charge me

primal otter Sep 25, 2023, 10:24 AM

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is anybody here

mossy rain Sep 25, 2023, 10:37 AM

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this is community based support, you'll have to send an email

primal otter Sep 25, 2023, 10:49 AM

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mossy rain this is community based support, you'll have to send an email

I have submitted my order information requiring a refund through my purchase email address

mossy rain Sep 25, 2023, 10:59 AM

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be patient then, they dont work over weekends

#Order refund processing