#Revert a canceling order?

1 messages · Page 1 of 1 (latest)

outer elm
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I used the contact form to cancell a order (no response yet) but is it possible to delete that? i dont want to cancel anymore EU85893H

raw meteorBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

chilly heart
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send a Follow up email requesting that you wish to resume your order if no action has been taken yet should be good
(latest email takes priority)

outer elm
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i used the form i did not get a response yet, just use the form again then?

chilly heart
outer elm
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yes

chilly heart
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in that case send a follow up there

(I don't know the form system that well, but from my knowledge, both send an email.)

outer elm
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ok thank you 😄

outer elm