#Revert a canceling order?
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
send a Follow up email requesting that you wish to resume your order if no action has been taken yet should be good
(latest email takes priority)
i used the form i did not get a response yet, just use the form again then?
is this form this webpage
https://hub.wooting.io/contact
?
Access and edit your orders, connect your discord, and manage your Wooting account.
yes
in that case send a follow up there
(I don't know the form system that well, but from my knowledge, both send an email.)
ok thank you 😄
The form just sends an email to social@wooting.io
ive send another form thing and said dont cancel, maybe it works if not i just reorder