Switch Replacement

[bold mango]

Hi,
After reading Wooting's response to the Discord post with the switch-resistance-problem and since I'm suffering from the problem myself, I'm wondering whether I should send in my keyboard that's about a week old or wait for the switch to be replaced. In order to change the switches myself I would probably have to order a keyboard switch toolkit since I don't have a switch puller. So should I send in my keyboard, or will wooting send a switch puller to those affected in addition to the switches - which I can't imagine

[merry kettle]

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[crisp geyser]

i should note for the removal of the switch
a switch puller is not needed but can make the removal of the switch easier

you can remove the Top plate With the switch's attached
and use your thumb to push the switch's out from below

Regarding if the Requested warranty switch kit comes with a "switch puller" i do not know i **assume **not

[sweet fossil]

id suggest asking that in https://canary.discord.com/channels/167181566978555904/1153337571741548665

that way others have an easier time finding it

and you still get an answer 😄

[bold mango]

ah okay, good to know that it also works without a switch puller