#waiting for an email response

1 messages · Page 1 of 1 (latest)

hushed yarrow
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What can I do I already mailed (regarding revised invoice for receiving order) it’s been 8 days now but no reply nothing . Why you guys shipping worldwide rofl

dense waveBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

ocean badge
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wooting is currently experience a high volume of emails to go through at the moment
as a result the response time is longer than the desired normel of 1-3 business days

hushed yarrow
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Ik but how it related to customer support . U guys hire more people

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It’s urgent for me, Ups send me bunch of mails for clearance

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I only need a revised mail that’s it 🫤

prisma delta
hushed yarrow
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order id -EU64547H

prisma delta
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In our defense it might help not to start eight, separate conversations. None of which are older than a few days because of that.