Today i noticed that my spacebar switch is kind of lose in the keyboard i opened the keyboard and tried putting it out and back in didnt work it even with my finger when i shake it its so easy to shake and compared to others is this normal or is something off with my keyboard?
#Spacebar switch is not stable in
fathom raptor
dreamy cedarBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
fathom raptor
also when i lift it up for let say 5 cm it makes a weird noise plus the spacebar is clicking it self then
vestal skiff
just to check the space bar has 2 stabilizers Left-Right
is the spacebar connected to the stabilizers or are they falling out (lose)
fathom raptor
what exactly do you mean with that? like the metal bar?
vestal skiff
the plastic slot a that slides into the keycap
i am wondering if it is slotted into the MX Stem is not properly staying in the keycap to keep it stable
(sorry if a bit confusing i have little experience with troubleshooting when it comes to stabilizer)
could you record a video of the spacebar in use
it can help showcase the extend of the wobble or how stable it is
vestal skiff
the liquid's is meant to be there it is
EM-50L stabilizer wire grease
meant to get lower of the rattle / dampened the sound
fathom raptor
ohhh wheres that metal thing from the stabilizer?
vestal skiff
it would be below the stabilizer
the metal Wire it is designed so when one goes down the other goes down with it
so it keeps the keyboard stable (removes Tilting)
fathom raptor
yet the switch of the spacebar is still wobbling around i can take a video comparing
vestal skiff
the Wobble on the switch seems a bit high
(no expect on that)
but how is it with the keycap on
can you showcase with a video?
fathom raptor
alright hold on
i mean the space feels fine but as i mentioned the space makes a little weird sound which didnt happen before and it presses itself which didnt happen before
vestal skiff
best i can recommend at the moment is to switch out the Space bar Switch with the
2 Spare Lekker switch that comes with the 60HE
and test if that helps
i know there has been a few reports of the spacebar wobbling
but the degree that your one seem higher than normal
fathom raptor
i already switched out the switch (both)
vestal skiff
ohh sorry i assumed when you said [putting it out and back in] was reference to the Sparebar keycap
fathom raptor
my fault shouldve mentioned it 😅
i could take a picture of the board only like i could built it out rq?
vestal skiff
this is just a theory on my side
but i assume the Steel Switch plate that the Lekker switch's is resting in may of been bent slightly from use causing a loose fitting for the switch and that is causing the wobble as you have tested other switch's
as the spacebar has the most leverage
witch a replacement top plate could be the solution/fix
keep in mind that is a theory
fathom raptor
you mean like the white plate? i got the keyboard like 4 days ago
let me provide you a pic from the back site out of the plastic cover
vestal skiff
yes the white "SGCC steel switch plate"
vestal skiff
i not seeing anything that is standing out of the ordinary but it would be hard to spot as this would be very tight tolerance
and any fix would doing a temporality fix
but i believe the best cause of action would be to email wooting at
social@wooting.io
you can post this discord chat by copying this link #1145777066311172136 message
and can also give them this summary to help speed up the process
model: Wooting 60he
Problem: the spacebar Lekker Switch has a High degree of wobble (in the discord There is posted Videos)
Timeline: had the keyboard for 4 days on the 4th the problem occurred
Attempted:
> switching out the lekker switch with the 2 spares (same wobble)
Notes
>the switch is very easy to remove
>woothelp(volunteer) untamedx2 notes possible damage or bad tolerance on the switch plate but unsure
hold on let me provide another video
taking the space switch out is very easy too tho
vestal skiff
not sure if there is anything els i can help with mate
fathom raptor
alright thank you so much for your help so far :)
fickle tiger
