Hi guys,
This happened couple months ago some how it got fixed but I don’t think this is normal.
I email the support twice but no response.
#keyboard acting up
fallow cedar
wooden zealotBOT
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restive patrol
Hi guys,
This happened couple months ago some how it got fixed but I don’t thin...
it could be a bad calibration could you try the following to recalibrate the keyboard
- unplug the keyboard
- Plug it back in
- don't touch any keys for 5 secs
other things to consider or watch out for
if keyboard is near a wireless charger to move further away
if keyboard is near any magnets directly below or next too
also check out the video -farmoz posted a good resource
Testing
fallow cedar
I have tried eveything. Changing cords to switching USB panel on my motherboard. The brightness was 0 but still the same. It is definately a keyboard problem.
my corsair and other keyboards are working fine with same cord.
restive patrol
do you have tachyon mode enabled ?
fallow cedar
do you have tachyon mode enabled ?
Nope
restive patrol
fallow cedar
I think there are some posts about simillar issues here
did everything already which that video stated. I contacted support like 2 months ago but no reply.
restive patrol
just checking have you attempted a restore
**This will wipe profiles so make sure to make duplicates of your profiles **
Steps to restore
1.Unplug keyboard
2.Hold down the two keys for you'r model (Refer to image)
3.plug the keyboard back in
4.let go of the keys after 3-4 secs
5.go to wootility
6.Settings
7.Troubleshooting
8.Select you'r layout
9.Restore
(included Video guide)
https://www.youtube.com/watch?v=f9f8PAI3XJI&t=41s
fallow cedar
let me try this. But I used it on my frined's computer as well same thing. but let me try. Thanks for the help guys.
distant elk
did everything already which that video stated. I contacted support like 2 month...
oof
restive patrol
summary so far
Model: Wooting Two He
**keyboard age/received **: ?
Problem: keyboard repeating press Semicolon key [ ; ]
Timeline: seems this problem resolved itself in the past and recently came back
attempted:
- different USB cable
- switching USB port on motherboard
- Brightness set to 0
- tachyon mode is Disabled
- attempted a restore (unknown results)
theory: thinking hall sensor may have dirt/debris on pins that giving bad result
restive patrol
sorry mate i got to sleep 7am and i have a big day planned of sleeping in
a question
- when did you receive you're keyboard
- did you preform a firmware update on the keyboard - and did the issue reoccurred
lastly you said you sent an email to wooting but received no response they tend to send an automated message to indicate that they received you're email
did you receive any email from
social@wooting.io