#Discount for preorder

1 messages · Page 1 of 1 (latest)

dense hamlet
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I want to order the new case for my preorder but even when I am logged in I do not see a discount applied anywhere. I have went as far as filling out the payment info and have still not seen a discount applied

tender geodeBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

robust tulip
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Grab it from "my rewards" page on the hub

dense hamlet
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I do still get an error with that code

robust tulip
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Are you logged on when ordering? 🤔

dense hamlet
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yes

robust tulip
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well im out ideas

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maybe try out on a incog tab from zero

digital goblet
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try again guys

dense hamlet
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case solved

dense hamlet
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thank you it is working

candid pike
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How did you solve it, if I may ask?

thin thunder
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still cant use it

image.png
digital goblet
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try to relog

thin thunder
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I did and tried on a private tab

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on the info step it works but stops working once you move onto shipping page and or payment page

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Does not work on phone, chrome, or Firefox desktop

digital goblet
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do you own a 60 he?

dense hamlet
astral tundra
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same thing has happened to me. has anyone found a solution?

thin thunder
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yes i own the wooting and my thread got deleted. this isnt resolved and many peopole are reporting this to be an issue

iron musk
honest sand