My order has been placed on hold for fraudulent order and I need help getting it off of hold. It says you guys want me to send a picture of my credit card and I’m not comfortable doing that. Any way I can get around that?
#help with order
pearl grotto
worthy charmBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
echo bluff
My order has been placed on hold for fraudulent order and I need help getting it...
There is not.
We ask for very specific information in the photo, not the whole card.