Wooting website tracking says order shipped with eta today July 31. When checking the FedEx tracking page, it says shipment cancelled and I cannot track the package futher. Looking for help so I can make sure to be home to receive the keyboard!
#Wooting 60HE (NA-Comet Batch) Tracking Help
quiet basalt
dark nimbusBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
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You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
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amber lotus
Wooting website tracking says order shipped with eta today July 31. When checkin...
Could I have your order number, please? USxxx
quiet basalt
US2999A
quiet basalt
Any update?
amber lotus
Any update?
Hi there. You should have an email shortly with a new tracking code. 🙂
quiet basalt
Thank you for the tracking update! The new tracking says label created only but it says you shipped already on the website. Is there any way to verify?
amber lotus
That is normal. Most couriers don't scan in the packages they pick up for a (business) day or two.