#how can i request this?

1 messages · Page 1 of 1 (latest)

grizzled nestBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

flat grove
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gm @haughty inlet

haughty inlet
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Via email.

Keep in mind this only applies to products from your order that -are in stock-
It does not mean we can magically put a keyboard into a box that isn't at the warehouse. 🙂

flat grove
haughty inlet
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Could I have your order number? EUxxx/USxxx
I'll make sure to look into it tomorrow.

flat grove
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appreciate you, i can do it through discord if easier

haughty inlet
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Right... so... there's nothing I can do.

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Your order is ... just a keyboard.

flat grove
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uhm, what does that mean

haughty inlet
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We can't split up an order consisting of a single item. This is for orders where you have multiple items, where a part of the order is held back by something not yet in stock.

flat grove
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ooo

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so nothing i can do to speed up ig?

haughty inlet
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The keyboard restock batch that your order is part of is estimated to arrive (and ship out) in Late August. 🙂

haughty inlet
flat grove
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yeah did that already, ty

haughty inlet
flat grove
flat grove
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hey, is there a way to change my order?

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i wanna switch from 100 to 60

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EU69921H

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gm @haughty inlet @snow ivy

odd otter