UPS signature

[patent pumice]

Hi guys just checked my tracking on the website, and it says it needs a signature, is this something i will do when they arrive at my house with the package or do I do it online its a bit confusing haha

[covert nest]

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[rare prairie]

Usually you do it in person when it arrives at your house. But they give you the option to sign it now, so it speeds up the process I assume.

[patent pumice]

thanks for the quick response, when i click on the sign now button this is all i see

[rare prairie]

If you're at home during the delivery time anyway, I would just receive it directly. Then you can be sure it gets delivered appropriately

[patent pumice]

ok thank you. hoping it comes today even though also on the website it says UPS haven't even received the package yet so idk how its gonna make its way from the netherlands to the uk within 5 hours but i very much hope

[final plank]

Signature required means they aren't allowed to drop it off, if no one's at the door. Gotta have someone sign for it.

[patent pumice]

any idea why on the UPS website it says they haven't even received the package yet, but when I sign in with a UPS account it says its coming today

[final plank]

You'd have to ask UPS.

[patent pumice]

I just called UPS and they said that the package has not been given to them yet

[final plank]

If it's on Label Created, that means they have picked it up, but it hasn't been scanned yet at their sorting center. Sadly this is very normal for all couriers, and is for some reason not something their customer support is either informed about, or wants to admit.

Though normally this is resolved within a business day or two.