#Label Created Shipping Error (?)

1 messages · Page 1 of 1 (latest)

dusty tulip
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My order has been stuck on label created status on FedEx. Order US60752H . On the website, it says that my order will arrive today and then on FedEx it says it will come on the 5th. Really confused by all this. Anyone who could help I would greatly appreciate it.

drifting flareBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

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jovial trail
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mine has been stuck as well. i paid expedited and it seems normal for fedex to do this. according to my location it says on wooting site that the 3rd (today) is the day it should come. and fedex delivers in my area around 10am-12pm. it’s 8am rn. i’ll give you any updates if i hear from fedex or if the keyboard shows up without updates.

jovial trail
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update: fedex just updated my tracking. it’s almost like they don’t scan it in until the last second so they get rid of the money pack policy for late shipping. it’ll be here in 2 hours. check your tracking on different sites as well. @dusty tulip <3

jovial trail
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with fedex it seems to update the day you’re supposed to get it.

tired harbor
jovial trail
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8:30am on 7/5 for @tired harbor check then.

dusty tulip
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so much for tracking

jovial trail
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literally 😭

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oh what? nah fedex did you dirty.

tired harbor
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Right

jovial trail
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did you expedite?

tired harbor
jovial trail
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everyone who expedited should be getting theirs today.

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do what you gotta do. get that info out of them 😈

tired harbor
jovial trail
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i would be to bc i’ve been waiting months to be able to get mine.

dusty tulip
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i checked and im still on label created

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and when I called fedex a bot is saying I cant even speak to a representative about it because the bot knows all and is saying they dont know anything about it

tired harbor
dusty tulip
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I just want my keyboard man havo

neat dune
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Yea same for me

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It says its coiming today on wooting but fedex says the 5th and that the label has been created

neat dune
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nah

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Im in NY

pale sandal
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Hi there, if you're experiencing a problem with your shipment, don't worry - we've got your back.

100% of the time, these situations get resolved. Most of the time, completely by themselves. In rare cases, by us.

If you want individual attention for your specific order, that must be handled via email to:
social@wooting.io
or via the Wooting Hub
https://hub.wooting.io/login

If there is an issue, getting it resolved won't cost you anything, just a bit of time. Thank you for your patience!