new switches | Wooting | Page 1

rough flame Jun 24, 2023, 2:18 PM

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I cannot add the new switches to my order, could you help me pls 🫠

strong siloBOT Jun 24, 2023, 2:18 PM

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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

patent walrus Jun 24, 2023, 2:36 PM

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rough flame I cannot add the new switches to my order, could you help me pls 🫠

If your order is set to ship out before the switches restock, you won't be able to add them yourself until the switches have arrived.

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Our system prevents customers from accidentally upgrading to anything that delays shipping.

rough flame Jun 24, 2023, 3:04 PM

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but the switches are in stock from 17th but my keyboard should arrive later 🫠

patent walrus Jun 24, 2023, 3:06 PM

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What's your order number?

rough flame Jun 24, 2023, 3:17 PM

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EU59689H

patent walrus Jun 24, 2023, 3:20 PM

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Mid July indeed. I don't have the exact estimate for each batch, so if I had to guess the switches are set to arrive a few days later.

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So not possible without holding back your existing order, or waiting and see if they line up as we get closer.

rough flame Jun 24, 2023, 3:28 PM

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ok thank you for that informations

#new switches