The keyboard that I just received, plugged in, used 2-3 times, and then had many non-stop pressing buttons. I want to know what caused Is it broken? How to solve the problem?
#Keyboard broken?
hazy bay
wild nicheBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
upbeat magnet
The keyboard that I just received, plugged in, used 2-3 times, and then had many...
Are you using the included USB cable? Plugged directly into the computer? 🙂
hazy bay
yes
hazy bay
upbeat magnet
Please don't tag us like that. As the bot mentions further up, Discord support is not official support but for help from your fellow community members. If you need help from Wooting, please send us an email as shown further up, and we'll help resolve it during office hours (not the weekend) 🙂