#steam stop recognize my Wooting 60he
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
do you still have the controller output enabled? settings->keyboard
yes I do
I was trying to fix a problem with the other game called "voidigo" because of some control problem, I went into steam setting > controller > xbox extended feature support driver ( I uninstall this to try to fix for voidigo problem) and now steam stop recognize my keyboard, I have try to reinstall the driver that I uninstall through steam and troubleshooing with wooting guide but nothing work so far
Test if the emulated Xbox controller of the Wooting works outside of Steam first. Like here: https://gamepad-tester.com/
If you press a bounded controller key it should show up.
Test gamepads, controllers, joysticks, and other peripherals that use the web gamepad API. Compatible with XBox, Playstation, Switch, and many others.
yes, and it work fine.
also this is my joy.cpl
they are all the same and I don't know if this faulty or not
This should only cause issue for games which support DirectInput and not XInput.
You can fix this following this guide: https://help.wooting.io/en/article/issue-too-many-gamecontroller-devices-detected-n4efgy/
Founders: We tested the solution and for possible harm. Everything checks out and it's completely safe to follow this guide.
They are, after applying the fix it should be fine again. Win has trouble with composite devices which provide a controller. So unfortunately this can happen from time to time.
But that should have nothing to do with your issue.
So please provide a screenshot of the Steam controller settings.
are those file suppose to be there ?
steambox.sys is likely the Steam driver and xusb22.sys is the original Win driver.
So if the emulated Xbox controller is working it should also work in Steam. But that don't necessary mean that it works as you want it to be.
So if it works on the site, please turn off the digital key for the analog profile and test if you can navigate with binds for the left joystick on the Wooting.
how to I turn off the digital key for the analog profile ? is it in the setting ?
nope it doesn't work when I disable it
everytime I launch wootility and switch over to my analog profile I would check my gamepad response right away and it will show me this
but after I press reload it when back to normal, and my keyboard in slot 1 again, is this normal behavior ? or is it part of the problem ?
If the controller works outside of Steam but not within it would mean that STeam has an issue.
It can happen what the Wootility don't show the controller even it is working.
steam just have a new update and I don't know if it have anything to do with the keyboard
As shown in the top Steam has registered my Wooting 60HE ARM (the same as yours).
It was working with the original Xbox driver and with the additional upper filter driver from Steam.
I can navigate with the a bound left joystick on the Wooting when I open Steam Big Picture.
I can't do that
I can't even navigate my cursor on window which I can before with the analog profile
Nadly the new UI don't show the detected controller anymore and so it also don't show a notification when a controller is plugged in.
but it doesn't work in the game either
This was a Steam feature. So yes, if Steam don't see the emulated Xbox controller of the Wooting the mouse emulation can't work.
so how should I approach this problerm ?
Please share the profile.
d6adbd1b8617922c6fc4af7a6bb483f1b2cf
I maybe can only help you via TeamViewer.
Private!
!
So I was able to find the issue. It looks like that the controller bindings for Steam in its config file (Steam/config/config.vdf) went bad for some reason for the Wooting. Maybe due to a Steam bug due to the latest UI update. Steam uses SDL as the framework to handle the controller inputs and if the bindings are bad the controller don't work.
After deleting the Steam config file it was created again from the fresh and then the emulated controller of the Wooting worked again.