#Wooting Two HE Update issues

1 messages · Page 1 of 1 (latest)

sharp light
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Hello, im getting a disconnection due to timeout even tho the keyboard is plugged in.
Its happening when the Wooting Lekker Software tries to put the Device in "Update Mode"

Error ID: Unknown
Error: Communication with device timed out
Caused by: Communication with device timed out

mint pastureBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
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glacial nexus
#

This is typically caused by third party RGB software. The Wootings can't handle if multiple app tries to communicate with it.

Even the Lian Li software L-Connect 3 don't support the Wootings it's known to cause issues.

sharp light
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will try it out

sharp light
#

fixed it by switching onto another usb port

glacial nexus
#

Do you use any RGB software, or software which may scans for USB devices?

sharp light
glacial nexus
#

What Razer devices do you own or had owned?

sharp light
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razer viper mini signature edition,
not plugged in or anything as i play with a finalmouse

glacial nexus
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Huh, why having a 300 buck mouse and not even using it?