just wondering what the current eta on support is | Wooting | Page 1

magic mauve May 17, 2023, 5:49 PM

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languid lotus May 17, 2023, 5:54 PM

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Could you include your order number please? EUxxx/USxxx

magic mauve May 17, 2023, 5:54 PM

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EU42613H

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its not time urgent was just wondering how long so i can sort payment ect

wicked gulch May 22, 2023, 9:07 AM

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Followed up via email

magic mauve May 22, 2023, 10:02 AM

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wicked gulch Followed up via email

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is there any other way to do it as i dont want to have to wait another month

wicked gulch May 22, 2023, 10:32 AM

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No, this is the only way to process this. In all cases, changing products requires a new allocation so there's no difference in us doing it manually versus placing a new order, except that it costs our business in transaction fees but saves our business customer support manhours

#just wondering what the current eta on support is