Hey,
as I have an open order and tried to contact support to change it, I asked myself if it would be smarter to cancel and restart the order instead?
The payment seems processed already and I did not find a cancel button.
I put the order on hold, but did not get feedback from support yet.
Order: EU50928H - wanted to switch from Two HE to 60HE.
#Order Edit vs Cancel?
silent sparrow
wild lotus
Hey,
as I have an open order and tried to contact support to change it, I asked ...
We'd have to do more work for the cancel, and we'd pay fees to the payment provider. So please let us help with the order edit instead 🙂
Sorry for the wait. Our customer support team is working hard on getting all tickets resolved as soon as possible. 🙂
silent sparrow
Ah, thanks! Sure, I´ll wait then. Just wanted to make sure I am not giving you more work 🙂
silent sparrow
hey again, should i also keep it "on hold"? because id like to get this with the next batch if possible. Its not a big change to the order i guess, but haven´t heard back from support yet :/
lament brook
This edit request has been completed now 🙂
silent sparrow
Yes, thank you! Are all 60HE wooting keyboards now ARM? is there even an option or reason not to want an ARM version?
was a bit confusing to see that in there. could only find people having a discussion about issues with the AVR version🤷♂️
wild lotus
Yes, thank you! Are all 60HE wooting keyboards now ARM? is there even an option ...
All of our keyboards are ARM as of around Summer/Fall last year. Only way you could have an AVR is by receiving yours in Summer of last year or buying a preowned keyboard on eBay or something. 🙂
silent sparrow
ah, so i guess its only an upgrade, no reason for wanting an AVR version?
oh and are the switches pre-lubed or would i have to do that myself?
wild lotus
Indeed.
ARM replaced AVR. It's not much of an upgrade though in practical terms. More of a change of necessity, since we couldn't find suppliers for AVR and had to retool the keyboards to adapt to ARM (which has a few benefits but nothing gamebreaking)
The switches are factory lubed, which is better than no lube - But there's still some gains from handlubing.
https://www.youtube.com/watch?v=WN_-GYLTfpY
Not mandatory by any means though.
