#Comma not working

1 messages · Page 1 of 1 (latest)

primal sierra
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Do you have it set up in a certain way on the layout to why it would do that?

glacial cairn
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Restored and reset it. It doesn’t even work on default settings

primal sierra
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Email Wooting and link this thread 🙂

lilac crane
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Please press the right alt key and check if then the comma may get's registered. Please test this with Tachyon enabled and disabled.

glacial cairn
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still does not register with tachyon enabled and disabled

glacial cairn
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i even tried to switch comma to as different key and it still doesnt work

lilac crane
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You can use the touch RGB effect check the analog level which the keyboard detects for that key.

glacial cairn
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so I used the touch effect and it does show the key is being actuated

lilac crane
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So the key in general should work. So please rule it down where the issue is.

Like you can connect another keyboard and check if the comma works there.

glacial cairn
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another keyoboard does work so im assuming its the wooting

lilac crane
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You can try a restoring.

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That should fix it if it's caused by the keyboard due to bad settings.

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You should also test it on another system to cross check that it's really the keyboard.

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You can even test it on a smartphone.

glacial cairn
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I tried restoring it multiple times and still does not work

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I’ll test it on another system rn

lilac crane
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So I would guess it's the system somehow.

glacial cairn
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Yeah I tried it on another system and it works

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I tried it with another cable. Possibly the cable ?

lilac crane
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Hmm, now comes the tedious part. Find what's causing it. You can boot into the safe mode and check if it then works. Then you can disable all programs from the auto start to rule down which app this may causes.

glacial cairn
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just an update I have booted into safe mode and the comma does work. Now its finding what app is causing it thanks for the help

glacial cairn
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so I have disabled all my apps and even updated my windows but still the comma doesnt work. is there anything else It might be ?

glacial cairn
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I have found the fix, the comma was linked to a bind in the overlay of geforce experience and thus was causing my comma to not work. It works now thank you. not sure how to close this thread