ordered wooting december still no mail

[dusky terrace]

hey I have ordered a wooting keyboard around end december but still haven't received an email confirming my purchase even though the transaction went through. My batch should arrive at april. Is there normally no email when u have ordered till your batch is ready or is it bugging out?

[neon wing]

My guess is that you had a typo in the email address you registered with, or you're using an t-online.de email domain

Send us an email from the email you want to use, include your shipping address and the last 4 digits of your card used for purchase as identity verification

[dusky terrace]

what mail address can I use?

[e-mail] is this the correct one?

[neon wing]

yea