#Parcel Stuck in Transit
1 messages · Page 1 of 1 (latest)
You have as much information as we do on the matter Additionally I would need your ordernumber to be able to look anything up.
CY866686277NL this is tracking number
I’ve contacted postnl and they said only sender can start an investigation.
From postnl: Good morning! Unfortunately not. As the sender is our official client, we're only able to start an investigation for the sender of the parcel. I'd advice you to contact the sender as he'll surely know more about this parcel. If needed, he can start an investigation. Hopefully this parcel will be with you really soon! Fingers crossed 🍀 Kind regards, Sanne
As mentioned before we have no additional information to your tracking. We can investigate it with the courier 14 days after shipping, after a week of no activity. So after NYE or so.