EU-BIN Order is still at Departure to destination country | Wooting | Page 1

lime bone Dec 13, 2022, 3:03 PM

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My order is EU19101H, tracking number is LY394421192DE.

My item is taking very long to reach Singapore, as I checked with Singapore Post they said that the item does not exist in their system yet. Would like to find out why my parcel has not reached Singapore as it has been around 2 weeks since I have not got an update yet from Deutsche Post whether it has arrived to Singapore.

dense oyster Dec 13, 2022, 3:03 PM

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This is sadly expected, however frustrating it may be. 🙂

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https://www.deutschepost.de/en/a/aktuelles.html#singapur

lime bone Dec 14, 2022, 4:11 AM

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I understand, but can you please check with Deutsche Post about this as I have no way to get Singapore Post to contact through them about the shipment

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Singapore Post stated they have confirmed the item but it has yet to enter and reach their network as per their enquiry

lime bone Dec 17, 2022, 9:25 AM

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And in 1st January onwards my country will be charging taxes for all low value items so I guess I am going to have to pay for this in order to receive my item. Will avoid using Deutsche Post in the future if I am purchasing from Wooting. If it arrives in Singapore soon then I may not need to.

dense oyster Dec 17, 2022, 9:26 AM

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lime bone And in 1st January onwards my country will be charging taxes for all low value i...

If the country charges import fees, then using a different courier isn't going to change that tbf 🙂

lime bone Dec 17, 2022, 9:45 AM

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I know that because my country will start imposing it soon from January onwards

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I will try and call Singapore Post to see what they can do

#EU-BIN Order is still at Departure to destination country