#Question about batch

1 messages · Page 1 of 1 (latest)

shell yarrow
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Hello, I've preordered in late August. I vaguely remember it being eu reus, but then switching to boter later on. I'm asking this question because you sent out an update in which you ask for confirmation of the buyers address. I have received no such mail, and am now panicking a bit.

novel walrus
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Hi there - I am not entirely sure where you got "moved to Boter" from. Your order does not appear to have any batch changes made, nor any conversations with support. 🙂

shell yarrow
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Seems as tough I misremembered then. Could you please tell me what batch my order is? In my panicking nature I didn't ask the question properly. I wanted to know if (attachment in this message) still applies to my order. If so I didn't get the mail to confirm the address.

junior aspen
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Boter and Reus may look similar

shell yarrow
novel walrus
junior aspen
novel walrus
junior aspen
shell yarrow
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So if I got this right, my order is Reus batch, isn't in your warehouse and therefore I do not need to confirm my address (yet) because the shipping to buyers hasn't started.

junior aspen
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correct